In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 2025 - 17:00 CDT
Oct 30, 2025 - 17:00 CDT
Scheduled - Effective Dates/Time: 2025-10-30 5:00pm ET
Environments: PRODUCTION
Scope: eHealth Exchange Hub
Event Type: Hub Maintenance Activity
Description:
An update to the Conformance Validation background task.
Scope: This change will be applied to the eHealth Exchange Hub PRODUCTION environment as outlined above.
Impact:
We do not anticipate any service interruptions during the Thursday maintenance event; Real-time routing of messages through the PRODUCTION Hub will be unaffected.
Support:
eHealth Exchange staff will monitor administrator@ehealthexchange.org during the upgrade window to address any questions or concerns.
ADDITIONAL INFORMATION AND REMINDERS:
The eHealth Exchange Hub team has implemented a recurring weekly scheduled maintenance window each Thursday evening at 5:00pm ET for all non-urgent events. The duration of each maintenance event will be determined by the respective changes for each event, and details will be communicated to all Participants at least 48 hours prior to the event. If there are no changes for any given week, then the maintenance event will not occur, and no notice will be sent. Also please note that Operating System and similar updates that do not require a service outage, and do not require changes to the application layer, will be performed during this scheduled maintenance window without specific notice due to their frequent and routine nature.
Oct 30, 2025 17:00-21:00 CDT
Environments: PRODUCTION
Scope: eHealth Exchange Hub
Event Type: Hub Maintenance Activity
Description:
An update to the Conformance Validation background task.
Scope: This change will be applied to the eHealth Exchange Hub PRODUCTION environment as outlined above.
Impact:
We do not anticipate any service interruptions during the Thursday maintenance event; Real-time routing of messages through the PRODUCTION Hub will be unaffected.
Support:
eHealth Exchange staff will monitor administrator@ehealthexchange.org during the upgrade window to address any questions or concerns.
ADDITIONAL INFORMATION AND REMINDERS:
The eHealth Exchange Hub team has implemented a recurring weekly scheduled maintenance window each Thursday evening at 5:00pm ET for all non-urgent events. The duration of each maintenance event will be determined by the respective changes for each event, and details will be communicated to all Participants at least 48 hours prior to the event. If there are no changes for any given week, then the maintenance event will not occur, and no notice will be sent. Also please note that Operating System and similar updates that do not require a service outage, and do not require changes to the application layer, will be performed during this scheduled maintenance window without specific notice due to their frequent and routine nature.
Oct 30, 2025 17:00-21:00 CDT
Web Portal
?
Operational
API Server
?
Operational
P360 Initiating Gateway
?
Operational
P360 Responding Gateway
?
Operational
Lab Network
Operational
Lab Connectivity (General)
Operational
Lab Connectivity (Quest)
Operational
Lab Connectivity (Labcorp)
Operational
Fax Gateway
?
Operational
Direct Messaging
Operational
Non-Health Gorilla Component
?
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance