Health Gorilla Services Status Page Status

All Systems Operational

Web Portal Operational

API Server Operational

P360 Initiating Gateway Operational

P360 Responding Gateway Operational

Lab Network Operational

Lab Connectivity (General) Operational

Lab Connectivity (Quest) Operational

Lab Connectivity (Labcorp) Operational

Fax Gateway Operational

Direct Messaging Operational

Non-Health Gorilla Component Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 12, 2025

No incidents reported today.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

2025-05-01 - Connectivity Issues

Resolved - Between 12:05pmCST and 1:05pmCST today, some of our customers may have experienced connectivity issues when calling APIs, or when attempting some functions in our UI. The issues were identified and resolved, and full connectivity has been restored.
May 1, 02:00 CDT

Apr 30, 2025

No incidents reported.

Apr 29, 2025

2025-04-29 Lab Network Ordering, Slow Response Times

Resolved - 8:50pmCST - Response times have remained at normal levels for the past 90 minutes with no recurrence of the issue. We consider this issue resolved.
Apr 29, 20:52 CDT

Monitoring - 7:27pmCST - Response times are now back to normal, and we are monitoring the situation to ensure that the issue will not recur. We will update this page when we are sure that the issue is fully resolved.
Apr 29, 19:39 CDT

Investigating - As of 04/29/2025, Lab Network ordering is experiencing longer response times when placing orders through the Health Gorilla Platform. We are aware of the issue and are in the process of identifying the cause and resolving the issue. This page will be updated when we have more information.
Apr 29, 18:30 CDT

Apr 28, 2025

No incidents reported.