Health Gorilla Services Status Page Status

All Systems Operational

Web Portal Operational

API Server Operational

P360 Initiating Gateway Operational

P360 Responding Gateway Operational

Lab Network Operational

Lab Connectivity (General) Operational

Lab Connectivity (Quest) Operational

Lab Connectivity (Labcorp) Operational

Fax Gateway Operational

Direct Messaging Operational

Non-Health Gorilla Component Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 22, 2025

API Server Performance Degradation 2025-08-11

Resolved - Beginning on Monday morning, 08/11/2025 at approximately 09:21amPT, Health Gorilla's API server began experiencing degraded performance responding to certain API calls, including those to the Patient endpoint when using a $everything extension. Health Gorilla infrastructure team identified the issue and made service modifications in order to resolve the issue. The issue was resolved within 2 hours and 10 minutes, and all API response times were back to normal. Health Gorilla engineering team determined that the cause was due to a particular service, and the service was disabled.
Aug 22, 18:03 CDT

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

Labcorp System Maintenance Notification

Completed - The scheduled maintenance has been completed.
Aug 10, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 04:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 17:25 CDT

Scheduled - On Sunday, August 10, 2025, Labcorp will perform network maintenance on the Enterprise Datacenter
from 5:00 PM – 11:00 PM EDT. Please be advised outages are expected as a result of this event, and you
may experience connectivity latency during this time. Any pending data will be sent/received once
connectivity has been reestablished.
We apologize for any inconvenience this may cause to your EDI connectivity processes. If you have any
questions or concerns regarding this notification, please feel free to contact edisupport@labcorp.com.
Jul 29, 13:59 CDT

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.